Stereo Problem

[Pedro V]

For some reason, my Sawstudio is playing in stereo through the headphone output and mono through the main and playback outputs. I'm using a Behringer UMC204HD. The problem only occurs with SS.

[cgrafx]

For some reason, my Sawstudio is playing in stereo through the headphone output and mono through the main and playback outputs. I'm using a Behringer UMC204HD. The problem only occurs with SS.

Have you by chance set the output to mono?

[jmh]

Is the audio for the phones coming on the same output channel? Ie Output track 1
If so, it nearly has to be external to saw.

[Pedro V]

cgrafx, no

jmh, yes

[cgrafx]

cgrafx, no

jmh, yes

that's the only place directly in SAW that you could set anything to mono on the outputs. There really has to be something going on external to SAW.

When you say it only happens in SAW, what else are you using to output to the interface?

[jmh]

Only other possibility is post fx on OT.

[cgrafx]

Only other possibility is post fx on OT.

Possible, but only if the headphones are getting a mix from a different output from SAW. I do believe the poster indicated the headphone mix is from the output mix, so there has to be something else going on in the behringer interface.

[Pedro V]

If I play through the Behringer from Windows Media Player Classic, or from Firefox with YouTube, there's no problem. Or from SS with headphones, it works fine. It's crazy; it happens in any session.

[jmh]

It is possible/probable that saw is using a different input channel pair or different driver model like asio to
access it than the windows applications.
But there is no 'saw' driver setting that can impact that.

[jmh]

Also wanted to mention that my behringer air18 has good drivers so the uphoria may also. My model has many features and settings so it is likely hidden there

[Pedro V]

Also wanted to mention that my behringer air18 has good drivers so the uphoria may also. My model has many features and settings so it is likely hidden there

I'll keep checking. I'll try a different interface. I'm using Windows 7, and I've tried it on another PC with Windows 10, and the problem persists.

[Bob L]

Consider trying a test fresh install of SAWStudio to a C:\Test folder... there could be a default mix template or setting that you may have set in the past or by accident causing the problem... in a fresh test install pick your souncard and simply place a single stero wav file on track 1 and see if that plays back as stereo... then we can troubleshoot your main install to find the problem.

Bob L

[Pedro V]

Consider trying a test fresh install of SAWStudio to a C:\Test folder... there could be a default mix template or setting that you may have set in the past or by accident causing the problem... in a fresh test install pick your souncard and simply place a single stero wav file on track 1 and see if that plays back as stereo... then we can troubleshoot your main install to find the problem.

Bob L

Thanks Bob, problem solved.

[UpTilDawn]

Thanks Bob, problem solved.

And how did you solve it???
Don't leave everybody hangin' !

[Pedro V]

And how did you solve it???
Don't leave everybody hangin' !

What you make me do. I'll make a long story short. It's a bit resentful, because the problem wasn't with the SS or the Behringer. The problem was with a mixer I use in my mixing room, and after switching it for another mixer, the problem persisted because one of them is having issues and is operating in mono, even though the VU meters say otherwise. The other had the rear button marked "Mono" activated. Don't ask me why I thought I was hearing the music from the other sources in stereo. Anyway, both mixers caused confusion.

Thanks everyone, and sorry for my clumsiness.

[Pedro V]

By the way, Bob, I'd like to take this opportunity to ask, Why don't I appear on the forum as a Sawstudio user? That would be nice.

[Bob L]

Done.

Bob L

[UpTilDawn]

What you make me do. I'll make a long story short. It's a bit resentful, because the problem wasn't with the SS or the Behringer. The problem was with a mixer I use in my mixing room, and after switching it for another mixer, the problem persisted because one of them is having issues and is operating in mono, even though the VU meters say otherwise. The other had the rear button marked "Mono" activated. Don't ask me why I thought I was hearing the music from the other sources in stereo. Anyway, both mixers caused confusion.

Thanks everyone, and sorry for my clumsiness.

You are very brave and generous to give the details.

I just dislike finding threads, when I am searching for solutions, that are left hanging.
Suspense is great in a good espionage film... not so much in forum searches.

[Pedro V]

You are very brave and generous to give the details.

I just dislike finding threads, when I am searching for solutions, that are left hanging.
Suspense is great in a good espionage film... not so much in forum searches.

Thanks for the compliment.

And thanks Bob.

[jmh]

You are very brave and generous to give the details.

There is no shame in having a problem elude you. Configurations can be confusing an it is easy to overlook things. I doubt that anyone here has not has similar problems - in my case, repeatedly...